This Privacy Policy describes how tiketo (tiketo Solutions, s.r.o. and its affiliates) collects, uses, and shares your personal information when you use our website and services. We are committed to protecting your personal data and your privacy in accordance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Data Collection & Privacy
Overview: We process personal data only when we have a legal basis to do so, such as for the performance of a contract, compliance with a legal obligation, or based on your explicit consent.
Definitions: For the purposes of this policy, terms like “Controller,” “Processor,” and “Data Subject” have the meanings assigned to them by the GDPR (Regulation 2016/679). tiketo acts as a Processor for your customer data and a Controller for your account and marketing data.
Data Security: We implement state-of-the-art technical and organizational measures to protect your data against unauthorized access, loss, or alteration. This includes encryption, access controls, and regular security audits.
Your Rights: You have the right to access, rectify, or erase your personal data. You also have the right to object to processing and the right to data portability. To exercise these rights, please contact our privacy team.
International Transfers: We ensure that any data transfers outside the EEA are protected by standard contractual clauses or other adequacy mechanisms required by law.
Retention: We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by statutory retention periods.